Orders are processed within 1–3 business days. Delivery usually takes 5–12 business days after that, though most orders arrive sooner depending on where you are. You'll get a tracking link by email as soon as your order ships.

It depends on the item. Some books ship free on their own, others qualify once you order two or more. Your shipping cost is shown on the product page and confirmed at checkout before you pay.

Use the Track Your Order page with the tracking number from your shipping confirmation email. Can't find it? Check your spam folder, or contact us and we'll resend it.

Yes. Every book we ship is a brand new copy of the current edition.

We offer a 30-day money-back guarantee. If a book isn't right, contact us within 30 days of delivery and we'll sort out a refund. Full details on our Refund Policy page.

Email us a photo and we'll replace it or refund you. No need to send the damaged copy back.

If your order hasn't shipped, email us as soon as you can and we'll do our best. Once it's with the carrier we can't recall it, but our return policy still applies.

Email NovairaBooks@gmail.com or use the Contact Us page. We reply within 24 hours, Monday to Friday.